Frequently asked questions about Satellart are listed below. If you have any additional questions, please contact us.
How long will my shipment take?
Assuming we have the items you’ve purchased in stock, your items should arrive in about 5 to 7 business days via standard UPS Ground delivery.
If you have selected expedited shipping, your order should arrive within 3 business days.
How will my shipment be packaged?
Small unframed prints will arrive in an oversized envelope sandwiched between two rigid cardboard sheets to prevent bending.
Large unframed prints are shipped in cardboard mailing tubes.
Small framed prints will arrive assembled with glass, packaged with corner protectors in a corrugated cardboard box.
Large framed prints are shipped partially assembled. To eliminate glass breakage, large prints are shipped with an acrylic and cardboard backer.
Can I get a print in a frame combination that’s not available in the Website?
We’ve selected the print and frame combinations that we think work best in terms of style and color, but if you would like a style or color that’s not pictured, feel free to contact us and we’ll be happy to try to accommodate your request.